Last updated: July 27, 2026

1. Scope

This policy applies to paid subscriptions of PeakRing.io.

PeakRing.io is intended exclusively for entrepreneurs within the meaning of § 14 BGB (German Civil Code). As a general rule, no statutory consumer right of withdrawal applies.

2. Free Trial

Where offered, PeakRing.io can be tried free of charge for 14 days.

No subscription costs are incurred during the trial period unless a paid plan is explicitly concluded.

If the trial period ends without a paid subscription being concluded, the trial account will be restricted or deleted in accordance with the applicable retention and deletion periods.

3. Cancellation of Monthly Subscriptions

Monthly subscriptions may be cancelled at any time, effective at the end of the current billing period.

After cancellation, access remains available until the end of the already paid period.

No pro-rata refund is provided for unused days of the current billing period.

4. Cancellation of Annual Subscriptions

Annual subscriptions may be cancelled effective at the end of the already paid annual period.

Early cancellation does not, as a general rule, result in a pro-rata refund of the annual amount already paid.

5. How to Cancel

Cancellation can be made:

directly in the PeakRing.io customer area, or
by email to hello@peakring.io

For clear identification, the email should include the registered email address and the company name.

6. Refunds

Subscription fees already paid are generally not refunded.

A refund may be granted as a goodwill gesture or in justified exceptional cases, in particular in the case of:

a demonstrably duplicate charge
an erroneous charge
technical non-provision of the booked service over a significant period
a refund mandatorily required by law

There is no entitlement to a goodwill refund.

7. Review of Refund Requests

Refund requests should be sent by email to hello@peakring.io.

The request should contain the following information:

company name
registered email address
invoice or payment reference
date of payment
reason for the request

PeakRing.io reviews each request individually.

8. Payment Processing via Stripe

Payments are processed via Stripe.

Depending on the payment method, a refund may technically be made via Stripe to the payment method originally used.

The time it takes for a credit to appear depends on the payment institution and the payment method used.

9. Chargebacks

Before initiating a chargeback, the customer should contact PeakRing.io at hello@peakring.io so that the matter can be reviewed.

Unjustified chargebacks may result in the suspension of the customer account and the assertion of costs incurred.

10. Plan Changes

In the case of an upgrade, the new plan can take effect immediately. Amounts already paid may be credited on a pro-rata basis, provided this is indicated during the order process.

In the case of a downgrade, the lower plan generally applies from the next billing period.

11. Contact

Brudahärz GmbH
PeakRing.io
Hüttenstr. 45
45527 Hattingen
Germany

Email: hello@peakring.io