Privacy Policy

1. Privacy at a glance

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can personally identify you. For detailed information on data protection, please refer to our privacy policy set out below this text.

Who is responsible for data collection on this website?Data processing on this website is carried out by the website operator. Their contact details can be found in the "Note on the responsible party" section of this privacy policy.

How do we collect your data?Your data is collected in part by you providing it to us. This may, for example, be data that you enter into a contact form. Other data is collected automatically, or after you give your consent, by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page access).

What do we use your data for?Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

We do not use any analytics, tracking or advertising services on this website. There is no statistical evaluation of your browsing behavior and no cross-device profiling. Only technically necessary cookies are used, along with the service providers named in this privacy policy for hosting, database, telephony, email delivery and payment processing.

2. Hosting and technical infrastructure

The PeakRing application is not operated on our own servers but is provided via the service providers named below. We have concluded data processing agreements (DPAs) under GDPR (DSGVO) Art. 28 with all providers used that process personal data on our behalf.

The PeakRing.io web application is provided and operated via the Lovable platform. When the application is accessed, technical access data (including IP address, date and time of access, resource accessed, browser and device information) is processed to ensure delivery of the application, error analysis and IT security. Delivery takes place via a globally distributed content delivery and edge network (Cloudflare), which also provides protective functions against attacks and misuse. The legal basis is GDPR (DSGVO) Art. 6(1)(f) (legitimate interest in secure and performant operation) as well as GDPR (DSGVO) Art. 6(1)(b), insofar as the provision serves the performance of a contract.

The storage of user and call data as well as user login are carried out via the Supabase infrastructure provided as part of Lovable Cloud. In particular, account and profile data (name, email address, company data), login information and the call metadata you record are processed. The database is operated in a region within the European Union. The legal basis is GDPR (DSGVO) Art. 6(1)(b).

We use the telephony provider sipgate GmbH, Gladbacher Str. 74, 40219 Düsseldorf, to provide the tracking phone numbers and transmit call events. Call metadata such as time, duration, direction, status and the phone numbers involved are transmitted to PeakRing via an interface (webhook) and assigned to your account there. Call content is neither recorded nor processed. The legal basis is GDPR (DSGVO) Art. 6(1)(b).

IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, provides us exclusively with services in the area of domain management, DNS and business email mailboxes. IONOS is not the hosting provider of the PeakRing web application. As part of email communication via our business addresses, the respective content and connection data is processed by IONOS. Details can be found in the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy. The legal basis is GDPR (DSGVO) Art. 6(1)(f) as well as, for contract-related communication, GDPR (DSGVO) Art. 6(1)(b).

The email delivery service of the Lovable Cloud infrastructure is used to send system and transactional emails (for example registration confirmation, password reset, notifications). Your email address, name, the respective message content and technical delivery data are processed in the process. The legal basis is GDPR (DSGVO) Art. 6(1)(b).

We have concluded data processing agreements (DPAs) with the aforementioned service providers. These are contracts required under data protection law that ensure that the personal data of our website visitors and customers is processed only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

The party responsible for data processing on this website is:Brudahärz GmbHHüttenstr. 4545527 HattingenPhone: +49 2324 569660Email: hello@peakring.io

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, deletion will take place after these reasons cease to apply.

If you have consented to data processing, we process your personal data on the basis of GDPR (DSGVO) Art. 6(1)(a) or GDPR (DSGVO) Art. 9(2)(a), insofar as special categories of data are processed pursuant to GDPR (DSGVO) Art. 9(1). In the case of express consent to the transfer of personal data to third countries, data processing also takes place on the basis of GDPR (DSGVO) Art. 49(1)(a). If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing additionally takes place on the basis of Section 25(1) TTDSG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of GDPR (DSGVO) Art. 6(1)(b). Furthermore, we process your data if this is necessary to fulfill a legal obligation, on the basis of GDPR (DSGVO) Art. 6(1)(c). Data processing may also take place on the basis of our legitimate interest pursuant to GDPR (DSGVO) Art. 6(1)(f).

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

IF DATA PROCESSING IS BASED ON GDPR (DSGVO) ART. 6(1)(E) OR (F), YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO GDPR (DSGVO) ART. 21(1)).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO GDPR (DSGVO) ART. 21(2)).

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Within the scope of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. You may contact us at any time regarding this and any further questions on the subject of personal data.

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

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If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

We hereby object to the use of contact data published within the scope of the obligation to provide a legal notice for the purpose of sending advertising and information material not expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example through spam emails.

4. Data collection on this website

Our websites use so-called "cookies". Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary for carrying out the electronic communication process, for providing certain functions you wish to use (e.g. for the shopping cart function) or for optimizing the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of GDPR (DSGVO) Art. 6(1)(f), unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (GDPR (DSGVO) Art. 6(1)(a) and Section 25(1) TTDSG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Insofar as cookies from third-party companies or for analysis purposes are used, we will inform you of this separately within the scope of this privacy policy and, if applicable, request consent.

5. Payment processing and subscription management via Stripe

We use the payment service provider Stripe to process payments, recurring subscriptions, invoices and, where applicable, refunds.

Depending on the specific service, the provider for customers in the European Economic Area is in particular:Stripe Payments Europe, Limited1 Grand Canal Street LowerGrand Canal DockDublinIreland

When using Stripe, in particular the following personal data may be processed and transmitted to Stripe:

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The specific payment data, in particular complete card information, is generally processed directly by Stripe when using a payment interface provided by Stripe. In this case, PeakRing.io regularly only receives the information required for contract and payment management, for example the payment status, the payment method in abbreviated form and a transaction reference.

Processing is carried out for the following purposes:

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The legal basis for the processing is GDPR (DSGVO) Art. 6(1)(b), insofar as the processing is necessary for the performance of pre-contractual measures or for the performance of a contract.

Insofar as the processing serves fraud prevention, IT security, payment protection or the assertion and defense of legal claims, it is carried out on the basis of GDPR (DSGVO) Art. 6(1)(f). Our legitimate interest lies in secure and economical payment processing as well as protection against payment defaults and abuse.

Insofar as statutory retention, documentation or reporting obligations exist, the processing is additionally carried out on the basis of GDPR (DSGVO) Art. 6(1)(c).

Stripe may also transmit personal data to affiliated companies, credit institutions, card networks, credit agencies, identity verification services and other parties involved in payment processing in order to provide its services.

In doing so, personal data may also be processed outside the European Union or the European Economic Area. Insofar as there is no adequacy decision by the European Commission for the respective recipient country, the transfer takes place, according to Stripe, in particular on the basis of suitable safeguards, such as the European Commission's standard contractual clauses or other legally recognized transfer mechanisms.

The data is processed and stored for as long as this is necessary for payment and contract processing. In addition, data may be stored due to statutory commercial, tax and anti-money-laundering retention obligations. The specific retention periods at Stripe are additionally governed by Stripe's statutory obligations and privacy provisions.

Further information on the processing of personal data by Stripe, as well as on the data protection and security measures used by Stripe, can be found in Stripe's privacy policy and in Stripe's privacy center.

Insofar as the customer is redirected to Stripe Checkout or the Stripe customer portal to conclude or manage a subscription, payment data is entered directly in a user interface provided by Stripe. Sensitive payment data, in particular complete card data, is processed directly by Stripe and is not routed via PeakRing.io's servers.

Stripe may use technically necessary cookies and comparable technologies in the process. These serve in particular:

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Insofar as these technologies are strictly necessary for the requested payment processing, their use is based on the statutory provisions for strictly necessary technologies as well as on GDPR (DSGVO) Art. 6(1)(b) and (f).

Company, address, subscription and VAT data may be processed via Stripe for the purpose of creating invoices and determining the tax treatment of a service.

If you have any questions about the processing of your payment and invoice data, please contact us at hello@peakring.io.

Source: https://www.e-recht24.de